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Privacy Policy

This policy describes how Istocna Kancelarija d.o.o. handles personal data collected through this website (istocnakancelarija.rs).

Last updated: June 4, 2026

1. Data Controller

Istocna Kancelarija d.o.o.
Rumenački put 1A, Rumenka
407190, Republic of Serbia
Email: info@istocnakancelarija.rs
Phone: +381 21 531 001

Personal data is processed in accordance with the Law on Personal Data Protection of the Republic of Serbia (Sl. glasnik RS, br. 87/2018), which is aligned with the EU General Data Protection Regulation (GDPR).

2. What Data We Collect

This website is a company presentation site. We collect minimal data:

  • Contact inquiries: when you send us an email directly, we receive your email address and the content of your message.
  • Server logs: standard web server logs that include IP address, browser type, pages visited, and timestamps. These are used solely for server security and diagnostics.

We do not use contact forms, tracking pixels, or third-party analytics tools on this website.

3. How We Use Your Data

  • Contact inquiries are used only to respond to your message. Legal basis: legitimate interest (responding to incoming communication).
  • Server logs are used for security monitoring and technical diagnostics. Legal basis: legitimate interest (maintaining website security and stability).

We do not use your data for marketing, profiling, or any automated decision-making.

4. Sharing Your Data

We do not sell or share your personal data with third parties, except:

  • Hosting provider: our web hosting provider processes server logs as part of providing hosting services. They act as a data processor under contract.
  • Legal obligation: if required by law or a competent authority.

5. Data Retention

  • Email correspondence: retained for up to 2 years from the date of the last exchange.
  • Server logs: retained for up to 90 days, then automatically deleted.

6. Your Rights

Under Serbian data protection law (ZZPL) and GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing based on legitimate interests
  • Lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs)

To exercise any of these rights, contact us at info@istocnakancelarija.rs.

7. Cookies

This website does not use cookies.

8. Our Applications

Privacy policies for the software applications developed and published by Istocna Kancelarija d.o.o. are maintained separately by the respective application owners. This policy covers this website only.

9. Changes to This Policy

If we make changes to this policy, we will update the date at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.

10. Contact

Istocna Kancelarija d.o.o.
Rumenački put 1A, Rumenka, 407190, Serbia
Email: info@istocnakancelarija.rs
Phone: +381 21 531 001